- Introduction
- Schedule
- Speakers
- Prices
- Partners
- Venue and contact
- Presentations
2 October 2013
Prague, Czech Republic
Presentations
- Bednář Martin (AD FONTE): Customer Experience (CX) – What it is and why you should have it in your company
- Gaillard Frederic (Axance): UX and ROI – The impact of UX on the business
- Haldane McRae Bruce (AVG Technologies): Transform your Business with Customer-Focused Design and Innovation (Case study)
- Helminen Anna (User Intelligence): Designing for paradigm change
- Herd Simon (Serco ExperienceLab): Integration of UX into Product Strategy
- Chojnacki Wojtek (SYMETRIA): Content Strategy
- Leibovitch Marcio (Yu Centrik): Visualizing your customer's experience with an experience journey map
- McKeagney Morgan (iQ Content Limited): Embedding experience – Bridging the gap between design and reality
- Mžourek Jiří (AVG Technologies): UX Driven Innovations (Roundtable)
- Schumacher Robert and Gavin Lew (GfK UserCentric): Business Value of UX
- Snitker Visby Thomas (SnitkerGroup): Involving users in the product development, the design and the marketing of medical devices
- Suchy Jiří (ExperienceU): Building a sustainable UX culture